{"id":102517,"date":"2026-08-04T10:16:47","date_gmt":"2026-08-04T10:16:47","guid":{"rendered":"https:\/\/raxmoto.com\/politica-de-envios\/"},"modified":"2026-08-24T10:36:00","modified_gmt":"2026-08-24T10:36:00","slug":"politica-de-envios","status":"publish","type":"page","link":"https:\/\/raxmoto.com\/es\/politica-de-envios\/","title":{"rendered":"Pol\u00edtica de env\u00edos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"102517\" class=\"elementor elementor-102517 elementor-77671\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f42294 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"3f42294\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div 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Ceuta &amp; Melilla: fixed fees + ~7% tariff apply.<\/li>\r\n      <li>Fuera de la UE: customs duties y taxes son el customer's responsibility.<\/li>\r\n      <li>Lost pedidos: confirmed missing after 7 d\u00edas (domestic) o 14 d\u00edas (international) \u2014 nosotros'll reship o reembolso en full.<\/li>\r\n      <li>Garant\u00eda devoluciones: todos env\u00edo costs (both ways) son borne by el customer.<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <!-- Jump nav -->\r\n  <div class=\"rx-ship-jumps\" role=\"navigation\" aria-label=\"Jump to section\">\r\n    <a href=\"#rxship-couriers\">Couriers<\/a>\r\n    <a href=\"#rxship-express\">Express<\/a>\r\n    <a href=\"#rxship-times\">Entrega Times<\/a>\r\n    <a href=\"#rxship-canary\">Islas Canarias<\/a>\r\n    <a href=\"#rxship-ceuta\">Ceuta &amp; Melilla<\/a>\r\n    <a href=\"#rxship-eu\">Fuera de la UE<\/a>\r\n    <a href=\"#rxship-track\">Tracking<\/a>\r\n    <a href=\"#rxship-lost\">Lost Pedidos<\/a>\r\n    <a href=\"#rxship-warranty\">Garant\u00eda<\/a>\r\n  <\/div>\r\n\r\n  <!-- Export Policy -->\r\n  <h2 id=\"rxship-export\">Export Policy<\/h2>\r\n  <p>Env\u00edos can be dispatched de any de nuestro storage facilities en Europa, North America, o Asia depending en product availability. By placing un pedido, el customer agrees a pay todos customs duties y import charges applicable en el destination pa\u00eds.<\/p>\r\n\r\n  <!-- Couriers -->\r\n  <h2 id=\"rxship-couriers\">Courier Services<\/h2>\r\n  <p><strong>Correos y GLS<\/strong> son nuestro oficial courier socios para pedidos shipped within Europa. Entrega will normally require a signature de el recipient.<\/p>\r\n  <p>Fo countries outside Europa, nosotros may use alternative courier services a reduce env\u00edo costs. Entrega a non-European destinations typically takes <strong>3\u201315 business d\u00edas<\/strong> de dispatch.<\/p>\r\n\r\n  <div class=\"rx-ship-note\">\r\n    <strong>Important \u2014 en entrega<\/strong>\r\n    When t\u00fa accept a entrega t\u00fa son confirming que tu pedido arrived en perfect condition. If el package looks damaged o mishandled, sign para it as <em>\"damaged\"<\/em>, refuse el entrega, y contacto us immediately.\r\n  <\/div>\r\n\r\n  <table class=\"rx-ship-table\" aria-label=\"Courier coverage by region\">\r\n    <thead><tr><th>Region<\/th><th>Courier(s)<\/th><th>Signature required?<\/th><\/tr><\/thead>\r\n    <tbody>\r\n      <tr><td>Spain &amp; Portugal<\/td><td>Correos \/ GLS<\/td><td>Yes<\/td><\/tr>\r\n      <tr><td>Rest de Europa<\/td><td>Correos \/ GLS<\/td><td>Yes<\/td><\/tr>\r\n      <tr><td>Outside Europa<\/td><td>Alternative couriers<\/td><td>Varies<\/td><\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n\r\n  <!-- Express -->\r\n  <h2 id=\"rxship-express\">Express Env\u00edos<\/h2>\r\n  <div class=\"rx-ship-badge\">Spain Only<\/div>\r\n  <p>Get tu pedido faster con Express Env\u00edos para <strong>\u20ac8.99<\/strong>.<\/p>\r\n  <table class=\"rx-ship-table\" aria-label=\"Express shipping rules\">\r\n    <thead><tr><th>Condition<\/th><th>Outcome<\/th><\/tr><\/thead>\r\n    <tbody>\r\n      <tr><td>Pedido placed before 15:00<\/td><td>Delivered within 24 horas<\/td><\/tr>\r\n      <tr><td>Pedido placed after 15:00<\/td><td>Shipped el next business d\u00eda<\/td><\/tr>\r\n      <tr><td>Weekends &amp; public holidays<\/td><td>Not counted en entrega timeframe<\/td><\/tr>\r\n      <tr><td>Stock availability<\/td><td>Express Env\u00edos subject a product availability<\/td><\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n\r\n  <!-- Delivery Times -->\r\n  <h2 id=\"rxship-times\">Entrega Times &amp; Working Days<\/h2>\r\n  <p>Entrega times vary depending en product availability, tu env\u00edo destination, y el entrega service selected. Once tu pedido has been dispatched, estimated entrega times depend en el courier's transit schedule para tu location.<\/p>\r\n  <p><strong>Working d\u00edas<\/strong> son lunes a viernes, excluding weekends y public holidays. Pedidos son processed y shipped en working d\u00edas only.<\/p>\r\n\r\n  <!-- Canary Islands -->\r\n  <h2 id=\"rxship-canary\">Env\u00edos a el Islas Canarias<\/h2>\r\n  <p>Pedidos shipped a el Islas Canarias son subject a a flat env\u00edo fee de <strong>\u20ac8.99<\/strong>.<\/p>\r\n\r\n  <!-- Ceuta & Melilla -->\r\n  <h2 id=\"rxship-ceuta\">Env\u00edos a Ceuta y Melilla<\/h2>\r\n  <p>Pedidos shipped a Ceuta y Melilla may be subject a taxes, import duties, customs clearance fees, o other local charges upon entrega. These charges son determined by local customs authorities y son el sole responsibility de el customer. Raxmoto es not responsible para any such additional charges.<\/p>\r\n\r\n  <table class=\"rx-ship-table\" aria-label=\"Ceuta and Melilla customs fees\">\r\n    <thead><tr><th>Pedido value<\/th><th>Fixed fee<\/th><th>Tariff<\/th><\/tr><\/thead>\r\n    <tbody>\r\n      <tr><td>Under \u20ac150<\/td><td>\u20ac31.36<\/td><td>~7% de total pedido value (varies by item type)<\/td><\/tr>\r\n      <tr><td>\u20ac150 y over<\/td><td>\u20ac43.68<\/td><td>~7% de total pedido value (varies by item type)<\/td><\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n\r\n  <!-- Outside EU -->\r\n  <h2 id=\"rxship-eu\">Env\u00edos Outside el European Union<\/h2>\r\n  <p>Env\u00edos costs para destinations outside el EU son calculated at checkout y vary depending en el destination pa\u00eds.<\/p>\r\n  <p>Pedidos shipped outside el EU son <strong>not subject a VAT<\/strong>. However, tu pedido may be subject a import taxes, customs duties, customs clearance fees, o other charges imposed by el destination pa\u00eds's customs authorities upon arrival.<\/p>\r\n  <div class=\"rx-ship-note\">\r\n    <strong>Cliente responsibility<\/strong>\r\n    Todos import taxes, customs duties, clearance fees, y local charges applied by el destination pa\u00eds son el sole responsibility de el customer. Raxmoto.com bears no responsibility para any such charges.\r\n  <\/div>\r\n\r\n  <!-- Address policy -->\r\n  <h2 id=\"rxship-address\">Entrega Address Policy<\/h2>\r\n  <p>As a security measure a protect nuestro customers de fraud, nosotros ship items a el billing direcci\u00f3n only. Entrega a un alternative direcci\u00f3n es only possible when payment es received via <strong>direct bank transfer o postal pedido<\/strong>.<\/p>\r\n\r\n  <!-- Tracking -->\r\n  <h2 id=\"rxship-track\">Tracking Tu Pedido<\/h2>\r\n  <p>Once tu pedido has been dispatched, t\u00fa will receive un correo electr\u00f3nico containing a tracking link y tracking number de el courier. Use these a monitor tu entrega en real time.<\/p>\r\n  <p>If t\u00fa were not inicio at el time de entrega, el courier will leave a note con el local collection office direcci\u00f3n o instructions a rearrange entrega. T\u00fa may also contacto el courier directly a leave specific entrega instructions \u2014 however, if t\u00fa do so, t\u00fa assume full responsibility para el pedido de que point.<\/p>\r\n\r\n  <!-- Lost orders -->\r\n  <h2 id=\"rxship-lost\">Lost o Missing Pedidos<\/h2>\r\n  <p>If tu pedido has not arrived within el estimated entrega timeframe, please contacto nuestro Cliente Support team. An pedido es only classified as lost after:<\/p>\r\n  <table class=\"rx-ship-table\" aria-label=\"Lost order waiting periods\">\r\n    <thead><tr><th>Shipment type<\/th><th>Wait period before classified as lost<\/th><\/tr><\/thead>\r\n    <tbody>\r\n      <tr><td>Domestic (Espa\u00f1a)<\/td><td>7 business d\u00edas de dispatch<\/td><\/tr>\r\n      <tr><td>Internacional<\/td><td>14 business d\u00edas de dispatch<\/td><\/tr>\r\n    <\/tbody>\r\n  <\/table>\r\n  <p>If tu pedido es confirmed lost, nosotros will either enviar a <strong>replacement at no additional cost<\/strong> o issue a <strong>full reembolso<\/strong> \u2014 tu choice.<\/p>\r\n\r\n  <!-- Warranty -->\r\n  <h2 id=\"rxship-warranty\">Garant\u00eda Claims &amp; Devoluci\u00f3n Env\u00edos<\/h2>\r\n  <p>To initiate a garant\u00eda claim, contacto <a href=\"\/contact\/\">Raxmoto Cliente Support<\/a>. If a product must be returned a nuestro facilities para inspection, repair, o replacement, el customer es responsible para todos env\u00edo costs \u2014 including devoluci\u00f3n env\u00edo, reshipping, y any applicable customs duties o import\/export fees.<\/p>\r\n\r\n  <!-- Contact CTA -->\r\n  <div class=\"rx-ship-note\" style=\"background:#f0f0f0;border-color:var(--red);color:var(--black)\">\r\n    <strong>\u00bfNecesitas ayuda?<\/strong>\r\n    Contacto nuestro Cliente Support team via el <a href=\"\/contact\/\">Contactoo<\/a> p\u00e1gina o correo electr\u00f3nico <a href=\"mailto:info@raxmoto.com\">info@raxmoto.com<\/a>.\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Env\u00edos Policy \u00daltima actualizaci\u00f3n: 2025 Entidad: DISTRIMOTO SPORT S.L. Questions? Contactoa con nosotros Resumen r\u00e1pido Europe ships via Correos &amp; GLS \u2014 signature required en entrega. Env\u00edo expr\u00e9s disponible solo&hellip;<\/p>\n","protected":false},"author":1,"featured_media":102518,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-102517","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/pages\/102517","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/comments?post=102517"}],"version-history":[{"count":1,"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/pages\/102517\/revisions"}],"predecessor-version":[{"id":102519,"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/pages\/102517\/revisions\/102519"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/media\/102518"}],"wp:attachment":[{"href":"https:\/\/raxmoto.com\/es\/wp-json\/wp\/v2\/media?parent=102517"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}